Dec 26, 2022

OPERATIONS SPECIALIST, WORK FROM HOME

We are a multinational team that makes it simple for businesses to recruit anyone, anywhere. We are a group of more than 2000 self-starters from more than 80 nations. We continuously learn from our diverse yet unified culture to improve our platform and the items we offer to clients.

OPERATIONS SPECIALIST, WORK FROM HOME | visajobshq.com

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the success of Deel’s platform. We deliver the best products and platform features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of Deel's success story?

A 30-mile hiring radius should no longer dictate how companies hire because great talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

There’s never been a more exciting time to join Deel — the market leader in international payroll and compliance.

At Deel, the global mobility function includes a myriad of opportunities and we need motivated team members to rise up to the challenge! The Operations Specialist is responsible for ensuring a high level of service with a key focus on employee experience. The ideal candidate should have a proven track record of facilitating employee mobility and immigration. This role will report to the Director of Global Corporate Legal and Mobility.

How we work

Deel is a highly agile work-environment and you will add to the culture if:

  • You thrive in dynamic, fast-paced, results-oriented teams

  • You are hungry and enjoy being constantly challenged to learn and do more

  • You embrace teamwork, ask questions and like to question the status quo

  • You act as an owner and are capable to complete tasks in dynamic environments

  • You communicate clearly and effectively to colleagues from different business areas

  • You learn quickly and easily adapt to changing situations and priorities

  • You work independently and also contribute within a team environment
     

Key Responsibilities

  • Scale Global Mobility solutions and systems to support company's growth

  • Guard and act on the continuous improvement of Mobility materials, such as notion pages, templates, checklists, etc.

  • Create and maintain internal workflows to support team's efficiency and train team members as needed

  • Act on the continuous improvement of internal Jira software/service management project

  • Create and maintain internal and external customer journeys

  • Review and escalate any possible complications to be managed on a timely basis

  • Collaborate with cross-functional teams to promote team alignment and build out solutions to ensure smooth program development

  • Produce accurate and timely reporting of Mobility program to relevant stakeholders as requested

  • Partner with the internal stakeholders, product team and global mobility suppliers on data integrity and data integration within systems

  • Keep track of SLAs and team's continuing meeting and improvement of the SLA

  • Ensure compliance with the company’s policies, educate and advise stakeholders regarding Mobility requirements, processes and matters, as needed

  • Promote team's structure, rituals and ways of working in an agile way

  • Collaborate with a growing Global Mobility team on other team's initiatives and projects as assigned

Requirements

  • 1 year in a law firm or legal environment

  • 2 years project management experience

  • 2 years global mobility experience

  • 2 years experience with case management systems and workflows

  • 2 years experience creating presentations, reports and/or dashboards to a wide array of audiences including Executive-level management

  • Knowledge of change management and agile methodologies

  • Ability to translate complex immigration concepts to various stakeholders

  • Ability to recognize the most important priority and get it done
     

Desired Skills and Competencies

  • Strong data integrity management and data analytical skills

  • Excellent organizational skills as well as the ability to manage concurrent high priority initiatives while meeting committed deadlines

  • Excellent interpersonal, verbal and written communication skills as well as facilitation skills

  • Experience with JIRA Software. Slack and notion a plus

  • Critical thinking and problem solving skills

  • Attention to detail, accuracy, and working with highly confidential data

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

At Deel, you’ll enjoy:

  • Computer equipment applicable to your role

  • Stock grant opportunities

  • Additional perks and benefits based upon your employment status and country

  • The ability to choose where you work whether it be your home, the beach, or a WeWork