Jun 21, 2023
The Hair Stylist - Barber is in charge of making sure that all visitors receive treatments and services in accordance with the Spa SOP guidelines and the Gold Standards. Men's Shave, Blow Dry, Hair Treatments, Haircuts, and all other procedures included on the Gentlemen's Barber Menu are examples of treatments.
Provides hair treatments for guests onboard according to the client’s instructions or current hairstyles, using Spa equipment provided (for example: clippers, combs, hand-held blow driers, and scissors). Hair treatments include, but are not limited to, shampooing hair, cutting and trimming hair, shaving / shaping / trimming beards and moustaches, curling / straightening hair, providing face / neck / head massages, etc
Ensures product knowledge and provides information and / or suggestions on all products and services within the Spa and Wellness Facilities
Stays informed of the latest styles and hair care techniques
Ensures confidentiality and discretion are maintained at all times regarding guest information and activities
Responds to issues or problems immediately and efficiently involving relevant Ladies and Gentlemen as required, as well as reports any challenges, complaints or service difficulties to the Spa Manager
Completes required reports and owns administration (scheduling, program creation, etc)
Assists with Salon services when required, including but not limited to guest check-in, enquiries and general reception duties and assisting with maintaining the Spa and Wellness facility
Valid Standards of Training, Certification and Watchkeeping for Seafarers (STCW) and flag certification for the duration of the contract and appropriate to position
An internationally accredited Hair Stylist and Barber certification from a recognized facility
Minimum of five (5) years work experience as a Hair Stylist / Barber in a luxury facility
Superior knowledge and experience in Spa and Luxury hotels and / or luxury cruise industry preferred
Strong, primary focus on the wellness and hair industry, with the ability to recommend and confidently talk about guest requirements
Sales experience; friendly and approachable