Mar 29, 2023
You will assist our team in running campaigns outside of "office hours," which are GMT +1, in this job. As the majority of our customers are located in a different time zone than we are, this is crucial for us to continue providing quality service.
Run influencer campaigns for our clients on YouTube, Instagram, and TikTok when most of the team aren’t online. That involves, but isn’t limited to:
Reviewing content submitted to us by creators.
Sending your feedback and any client feedback to creators and their agents.
Sending creators’ content to clients to request feedback.
Confirm that the creator has all the correct details in place before going live.
Sharing information when requested and answering queries from creators.
Updating and maintaining our data dashboards.
Communicating with your manager and the wider team on any issues that may come up with videos during your shift.
Working Hours : 40 hours a week
Ideally, at least 1 year of experience operating in a remote-based role, preferably in a customer service or support role.
Great attention to detail.
Demonstrated ability to handle difficult customer situations.
Able to manage a fluctuating workload.
Excellent written communication skills.
A general interest in content creators and platforms like YouTube, TikTok, Instagram, Podcasts.
To apply, please send your CV and a cover letter to the email address
To apply for this job, please email your details to bettina@centus.co