Feb 15

JOIN OUR INTERNATIONAL TEAM AS A SUPPORT ENGINEER, WORK IS REMOTE

Our multinational team of specialists and like-minded individuals tackles challenging everyday challenges to produce truly global products. We place a high importance on taking a proactive stance, concentrating on the end product, and constantly searching for fresh, novel ideas.

JOIN OUR INTERNATIONAL TEAM AS A SUPPORT ENGINEER, WORK IS REMOTE | visajobshq.com

Your main tasks will be:

  • Into direction of new business projects (SDG Lab), which develop and maintain products (more than 10 different product teams) we are looking for experienced Support engineer.

  • In this role you will be responsible for maintaining different components of our communication platform (based on micro services architecture, k8s).

  • It means that you will work with the system's logs, set business monitoring, solve incidents, and make documentation.

  • You will work with modern, high-profile technologies, in a strong technical skills team and friendly environment, where you will grow together with us and upskill.

We expect from you:

  • have experience in maintaining of high load enterprise system for more than 3 years;

  • have administered Linux systems or you know Linux systems well

  • use bash (or python for scripts)

  • can write and read complicated SQL requests for DB

  • can develop (or correct) CI/CD pipelines with use Gitlab (or with other CI/CD system)

  • have worked with ELK stack and read and can analyze logs

  • have experience with the collect, processing and visualized systems: prometheus, zabbix, grafana, sentry

  • use Ansible (or Chef, Puppet, etc)

  • you can and want to solve incidents, search the root of problem, troubleshooting

What do we offer:

  • REMOTE OPPORTUNITY to work full time;

  • 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;

  • Bonuses up to $5000 for recommending successful applicants for positions in the company;

  • Full payment for professional training, international conferences and meetings;

  • Corporate discount for English lessons;

  • Health benefits. If you are not eligible for Corporate Medical Insurance, the company will compensate up to $1000 gross per year per employee according to the paychecks. This can be spent on self-purchase of health insurance, or on doctor’s fees for yourself and close relatives (spouse, children);

  • Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in the locations where we have offices or co-working. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;

  • Internal gamified gratitude system: receive bonuses from colleagues and exchange them for time off, merch, team building activities, massage certificates, etc.