Apr 14, 2022
You will Support our systems like Apple, Windows, Linux, G Suite, Slack, MS Office, Workday amongst others and the ability to train and support employees on their use. We offer a relocation package with visa support for those who need it.
Support N26 employees in resolving problems with IT, AV and Communication systems.
Support live and streaming video events, record and archive events if needed.
Manage access and identity management requests.
Assist with IT onboarding and training curriculum.
Design, update, and maintain IT documentation including documentation for support and operations processes.
Manage hardware and software purchasing while maintaining accurate Asset Management records.
Design and execute projects to improve systems and operations.
Willingness to travel to N26 offices around the world and be on-call rotation.
Minimum of 2 years of experience providing IT Support
Experience using and managing a ticket-based enterprise workflow management system, particularly JIRA and other Atlassian products.
Experience with troubleshooting network issues in a corporate network environment.
Experience with the setup and supporting of printer systems in a corporate environment.
Experience with supporting AV equipment and events.
Good knowledge of Apple systems and software.
Possess working knowledge of imaging/endpoint management tools (DeployStudio, Munki, Puppet).
Ability to independently manage and prioritize the workload.
Ability to be empathetic, humble, and possess a strong focus on customer service.
Outstanding interpersonal and communication skills.
Traits:
Actively help yourself (and others) be successful.
Continuously learn and challenge the status quo.
Think globally, act locally.
Strong bias for action.
Give and receive open, direct and timely feedback.
Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
Vacation days vary depending on your location of work. Additional day of annual leave for each year of service.
A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
A relocation package with visa support for those who need it.
N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.
We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.
Founded in 2013, N26 now has 7 million customers in 24 markets. We employ more than 1,500 employees across 3 office locations in Berlin, Vienna and Barcelona. Besides the main offices, N26 also has local offices in Paris, Madrid, Milan, and São Paolo.
Sound good? Apply now for this position.