Nov 24, 2022

IT SUPPORT IN HAMBURG | RELOCATE TO GERMANY WITH WORK VISA SPONSORSHIP

You see to it that our staff has access to all the tools they require for productive work in the field of IT operations. You make sure that our technical colleagues can operate wherever and at any time with the support of the IT helpdesk, new system provision, network administration, and hardware management. We offer visa support to successful applicants.

IT SUPPORT IN HAMBURG | RELOCATE TO GERMANY WITH WORK VISA SPONSORSHIP | visajobshq.com

Your Task

  • Supervision of all Statista employees in IT-related questions

  • Analysis, classification and processing of incoming requests in the ticket system (1st and 2nd level support)

  • Test, configuration and installation of IT tools (hardware and software)

  • User and rights management in Windows domain and Microsoft 365

  • Support in the process of continuous service improvement

  • Creation of technical documentation and user manuals

Requirements

  • Completed training in the IT sector, for example as an IT specialist for system integration (f/m/d) and/or initial professional experience in IT service units

  • Pronounced initiative, strong communication skills and ability to work in a team

  • User and solution-oriented thinking and acting

  • Sound knowledge of Microsoft infrastructures

  • Solving questions and helping with challenges is your daily bread and your ambition spurs you on to find out what you don't know

  • Fluent German and good written and spoken English

Benefits

  • Responsibility for demanding projects in an international context

  • Very good development and career opportunities

  • Statista University - extensive range of training courses and individual coaching

  • offer in the field of health promotion

  • Excellent downtown location

  • Numerous team events

  • Employer-funded pension

  • Subsidy ticket for local public transport

  • visa support

  • sabbatical

  • Home office & flextime