Jan 18
We are seeking an experienced Salesforce Administrator to join our Revenue Operations team. You will be accountable to the Head of Revenue Operations for carrying out the daily configuration, support, upkeep, and enhancement of our CRM platform in order to facilitate seamless and scalable B2B commercial operations throughout the entire customer funnel.
In this role you will work closely with Professional Selling Business stakeholders - including Sales, Customer Service, and Finance among others - to help accelerate the growth of our SMB & Corporate customers across the different verticals by serving as a bridge between Go-To-Market teams in tooling solutions. This role will work closely with the other teams in our Barcelona headquarters.
As an ideal candidate, you are equipped with a deep knowledge of Salesforce, heavily process-oriented and eager to collaborate with cross-functional teams. In addition, you are passionate about making impact on business, solution-oriented and taking Wallapop's professional business to the next level.
In partnership with Sales, Customer Support, Finance and other teams, manage and act as the owner for Wallapop’s Salesforce and other Go-To-Market tools, troubleshoot user issues, and drive solution development in the platform.
Perform day-to-day maintenance and administration of Salesforce, including maintaining custom objects, automation, user profiles, and other key functionality, as needed.
Take complex user requirements and translate them to simple, actionable workflows for our key stakeholders and development team.
Play an active and effective role of Salesforce technical advisor for development projects, providing advice on tools and processes.
Manage operational relationships with external partners and carry out ad-hoc business cases and provider screening to implement new tools.
Demonstrated experience of +3 years working as a Salesforce Administrator.
Bachelor or Master's degree in a business or engineering related field.
Salesforce Advanced Administrator / Sales Cloud Consultant certification is required.
Ability to easily understand complex objectives, navigate ambiguity, resolve user issues and work autonomously to solve problems.
Excellent communication skills; able to compellingly articulate tool’s capabilities and offerings to audiences with varying levels of technical skill and seniority.
Strong analytical skills, with the ability to manage large amounts of data with attention to detail and accuracy.
Fluent in both Spanish and English.
We sponsor visa processes for international candidates when applicable and provide legal & admin support along the process combined with a competitive relocation package.
Additionally to the opportunity to contribute to an agile product set up and work together towards achieving our meaningful mission, we offer the following
Competitive phantom shares package for all employees
Generous individual learning budget of 2k per year
Group and individual English, Catalan & Spanish lessons as part of our working day
Private Health Insurance with Cigna
Flexible working hours + short Fridays
Flexible remuneration to deduct from gross salary (kindergarten/food/transport check)
Gym & Wellness plan, including physiotherapist in the office
Generous referral Program & Charity Donation
Bonus for weddings & newborns
Wallapop Renta (Tax income support)
Monthly plan for free shipping, bumps & home-pick-up on our services
Workiversary Gifts and Birthday Surprises
Contribution towards your WIFI in your monthly payroll
One-off payment based on compensation package to go towards setting up your home office
Relocation package (monetary support and legal advice) and visa sponsorship, if applicable
26 holidays per year
TOP hardware of your choice (latest Apple or Windows)