Jan 1
Updated: Jan 2
Keep at least $2,500 in cash on hand; manage currency exchange, handle cash, and keep money in balance. Respond to all of the guest's concerns and follow through.
In charge of computer operations related to visitor transactions. Help where needed in any additional guest services areas.
Provide internet support for Guests including personal one-on-one assistance, assisting with personal devices connecting to Wi-Fi and recording Guest internet issues.
Provide support for Guests including personal one-on-one assistance.
Key requirements:
Minimum age for all applicants is 21 years.
Must have clear criminal record.
Must not be on any chronic medication and have clear medical history.
Excellent written and verbal communication skills.
Minimum one year front desk/guest services experience in a high volume hotel or resort (200+ rooms).
Familiarity with front office computer software and proficiency in common software such as MS Word and Excel.
Ability to work in a fast paced, multi-tasked environment.
Ability to deal with difficult Guests and handle multiple situations simultaneously.
Multi-lingual preferred.