Mar 13, 2023

ENROLLMENT SPECIALIST, REMOTE | WORK FROM HOME

For our new patients joining the Optimize Home Monitoring Program, the Enrollment Specialist offers a remarkable onboarding experience. All referrals for new patients are directed to the enrollment specialist initially. All of our new patients are informed about the Optimize program and how it will enhance their overall health and increase their quality of life.

ENROLLMENT SPECIALIST, REMOTE | WORK FROM HOME | visajobshq.com

What you will be doing

  • Make outbound calls to schedule equipment deliveries with new patients

  • Guide patients in the setup of their new medical devices over the phone

  • Investigate equipment problems, troubleshoot, and provide a resolution

  • Work with the Head of Operations and Patient Support Manager to hit company milestones

What we are looking for

  • Phone or Call Center experience required

  • Enrollment/Medical Sales experience preferred

  • Technical aptitude to pass our typing and computer literacy test

  • You are internally driven, motivated to prove yourself, and want to see your contributions make a real impact in people's lives

  • You are also comfortable communicating with patients over the phone, overcoming objections, and have good problem-solving skills

  • Patience and exceptional listening skills

  • Pay close attention to the detail

  • Dedication to finding a resolution

  • Confidence in multitasking

  • “Challenge accepted” attitude

Who we are:

We are leading the charge in how providers deliver remote care. Our next-generation Remote Patient Monitoring (RPM) platform enables medical teams to provide safe, effective remote care that improves patient outcomes, lowers patient medical expenses, and generates new revenue streams for healthcare providers of all sizes. As the market leader in physician-led remote patient monitoring, we help patients work together with their most trusted healthcare advocate, their existing physician, to achieve lasting health improvements and catch early warning signs before they escalate. Led by top-tier investors from Silicon Valley and Boston, our Series A funding round is fueling a period of rapid growth that allows us to equip our global team with the resources needed to build the best RPM platform in the market.