Jan 27, 2022
As an inspiring leader, you will be instrumental in making the Remote Lifecycle processes truly scalable and fully embedded in our platform. This role will work with large global teams, therefore a clear understanding of how to manage teams asynchronously will be crucial to the success of these teams. You will be reporting to the VP of Lifecycle Operations
Directly responsible for Business Operations in Lifecycle operations at Remote
Own end-to-end Lifecycle Standard Operating Procedures, workflows and tools
Identify and prioritise the highest-impact, lowest-effort projects
Set quantifiable outputs and a simple execution plan for each project
Deliver great value to Remote's employees and clients
Identify KPIs, build and maintain a dashboard
Hire, coach & nurture the Lifecycle Program Management team across the globe
Closely collaborate with:
Product to prioritise features to be developed on Remote's platform
Automation to identify process improvement low-hanging fruits
Other Operations verticals to maximise cross-vertical synergies
All Remote's functions to maximise coordination and minimise blockers
Stay up-to-date with international HR policies and HR labor laws
Be able to go from “scout to scale” and actually start things up
Be an internal and external champion of Remote's values and Lifecycle team's goals
You have 10+ years' experience working in business operations, ideally with some experience with HR processes and systems
You have a strong operational, process re-engineering experience across multiple roles
You have knowledge of tools for workflow management, project management and Ticketing systems
Hands-on people management experience
You have a customer-oriented approach, with a pragmatic personality
You are passionate about accomplishing goals and ensuring quality
You are passionate about team-work and developing people
You are able to quickly adapt to a fast-paced, international, scale-up environment
You speak fluent written and spoken English.
Remote’s Total Rewards philosophy is to ensure fair unbiased compensation and fair pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labour practices and therefore pay a minimum annual salary of USD 40,000 per year, in all locations throughout the world. Actual compensation may vary based upon geographical location, experience, and/or skill level. However, it will never be below our minimum global compensation mentioned.
You can learn more about the benefits we're offering to all internal employees at Remote by visiting our public Benefits & Perks Handbook page.
You'll report to: VP of Lifecycle Operations
Team: Lifecycle Operations
Location: Anywhere in the World
Start date: As soon as possible
(async) Profile review
Interview with recruiter
(async) Written challenge
Interview with Director of Lifecycle Operations
Interview with VP of Lifecycle Operations
Prior employment verification check(s)
(async) Offer