Jul 4, 2022

CUSTOMER SUPPORT SPECIALIST, REMOTE

You will help clients with onboarding, implementation and in charge of account management. You will also help in developing relationships with customer stakeholders, serve as their partner in achieving their goals and desired outcomes.

CUSTOMER SUPPORT SPECIALIST, REMOTE | visajobshq.com

  • Partnering with internal teams, including Sales, Product and Engineering, deliver the best customer experience to drive growth and retention.

  • Activating and renewing our customer base, acting as the customer's main advocate within Deel

So, why now?

A significant shift has occurred within today's workforce, and with it, business as we know it has drastically changed. At Deel, we see a world without hiring borders, but we needed to find a solution to make it happen. A 30-mile hiring radius should no longer limit how companies hire because great talent lives everywhere. Deel exists to stay on top (and ahead) of the accelerating global talent market by offering global teams all the tools needed to hire, manage, pay, and scale at rocket speed.

And speaking of scale, Deel has officially raised $425 million in Series D funding, bringing our valuation to $5.5 billion. There's never been a more exciting time to join Deel - the market leader in international payroll and compliance.

You will be successful if:

  • You are customer obsessed and have significant experience building and nurturing customer relationships

  • You are a team player, and enjoy working on a diverse team.

  • You are driven, think on your feet, and thrive in a fast-paced, challenging environment.

  • You have the ability to clearly convey complex ideas and data in written, presentation, and verbal formats to customers and team members.

  • You have high attention to detail and design an organized onboarding plan and schedule for clients

  • You have a record of meeting or exceeding customer renewal and retention goals in a high growth setting

Bonus Points

  • You have experience working with clients and team members from multiple countries and across multiple time zones

  • You have experience working on a remote team

  • You have experience working at a high growth start-up or scale up

  • Multilingual

Total Rewards

At Deel, our workforce deserves fair and competitive pay that meets them where they are, no matter their location. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Because a good life brings great innovation.

At Deel, you’ll enjoy:

  • Flexible Paid Time Off

  • Parental leave

  • The option to be paid in digital currency or the currency of your choice

  • $100 per person per month Health and Wellness budget

  • $30 per person per month Learning and Development budget

  • FlexWork - you choose where you work - from your home, the beach, a Deel office, or through our WeWork global membership program