Jan 8, 2023
We are a remote-first company with folks based in Berlin, Denmark, Spain, and the UK. Ideally you'd be located in a timezone +-4h allowing for somewhat overlapping working hours. We are at an early stage and do not believe we can fully support folks on the opposite side of the globe as of now.
Our farmers are our brand. We are looking for a self-starter who can grow and support this community. The ideal candidate loves speaking to new people and cares deeply that our farmers get the best experience. You love rolling-up your sleeves and getting on the phone but you also know what it takes to scale the capability and work with business stakeholders. You'll do everything from onboarding farmers and maintaining these vital relationships, to growing your team. It's an exciting chance to join an early stage start-up and make a big impact. You'll collaborate with all teams and drive forward a critical aspect of the business.
What you'll be doing
The following gives an overview of high-level responsibilities we want you to take on.
Ownership of the onboarding experience, bringing farmers onto the platform and ensuring they get off to a great start
Stay connected with our farmers to maximize their utility of our grazing apps
Prepare the customer service function for growth by expanding your team and refining the processes
Collaborate across the organization and make a valuable contribution to product development
Be the champion for our farmers and help them be our champions out there in the big wide world
What we're looking for
The following gives an overview of high-level qualifications we think could be helpful.
High emotional intelligence, able to listen, empathize, and react
Experience leading or building a customer focused team with a proven track record of achieving success for customers and team members
Bonus points if you have a connection to farming or startup experience.