Dec 15, 2021

CRYPTO OPERATIONS ASSOCIATE | REMOTE

We are a fast-growing fintech API startup backed by a group of prominent investors including Spark, Portage, Social Leverage, Tribe, Horizons, Eldridge, Positive Sum, Elefund, and Y Combinator, and highly experienced industry angel investors. We have raised a total of $72 million to date.

CRYPTO OPERATIONS ASSOCIATE | REMOTE | Visajobshq.com

Alpaca builds a developer API that allows apps and developers globally to launch commission-free stock trading apps. Our platform also offers a developer-friendly community and platform for traders to programmatically trade stocks with ease. Of course, we are very enthusiastic about open source contributions and community building!
 

 
Job Responsibilities:
 

  • Primary responsibility for daily monitoring and surveillance of all customer activity

  • Primary responsibility for daily operational tasks including trading, new accounts, and cash management functions;
     

    • Cryptocurrency trading executions and exceptions (errors, corrections, etc.)

    • Assist with customer onboarding, including KYC and account approval

    • Review of general ledger accounts, identify and reconcile account discrepancies

  • Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity

  • Proactively drive impactful changes across workflows, policies and tools

  • Clearly communicate with internal and external partners in an effective, tactical, and insightful manner

  • Ad hoc duties and projects as assigned

  • Global remote location, core time around 9am to 5pm PT (working hours: 8 hours per day, holidays follow the US market holidays)


 
Required Qualifications and Experience:
 

  • Excited about what Alpaca is building!!

  • 3+ years of relevant experience in a broker-dealer, financial services, trading or cryptocurrency operations role

  • Bachelor's degree or equivalent experience

  • Familiarity with cryptocurrency, or strong desire to learn

  • Work effectively and supportively within a team environment as well as work independently

  • Strong attention to detail and problem-solving skills, with the ability to thrive in a fast-paced environment

  • Must possess the ability to adapt to a rapidly changing business and regulatory environment

  • Enjoys challenges and taking ownership of new responsibilities

  • Inspired by Alpaca’s mission and enthusiastic about supporting our customer base and growing the platform


 
Preferred Skills, Abilities and Knowledge:
 

  • Bachelor's degree or equivalent experience

  • Startup mindset for a fast paced, high growth environment

  • Familiarity or interest in: FinTech, financial markets, cryptocurrencies, investing applications