Apr 22
We are seeking a Community Manager to become a member of our team and help us take charge of and improve our social media and communication efforts so that they complement our marketing and product strategies.
Responsible for daily maintenance and player operation on forums, Discord, and social media platforms (Facebook, Twitter, Instagram, YouTube, etc.).
Design community events and contests to increase player retention and engagement.
Establish and maintain a good communication and information workflow between the player base and the operational game team.
Filter and summarize the community feedback and data to have an in-depth understanding of complex requests from the players.
Work closely with the game development team to make sure community needs are aligned with development decisions.
Develop and entertain the core player communication channels. Monitor community activity through KPIs and OKRs.
1-2 years of experience in Community Management in the Video game Industry.
Fully operational on forums and social media administration and, ideally, graphic content creation tools.
Great enthusiasm and passion for gaming.
Ability to communicate with the players regarding the game content without cultural, technical, or language barriers.
A high standard level of copywriting, desktop publishing, and strong one-to-many communication skills.
Ability to plan content delivery and accommodate product deadlines and processes.
Ability to quickly jump from game to game within an extended portfolio of games.
Native or close to native level of English.
Remote first company culture.
Flexible work hours to support a personal work-life balance.
Weekly remote Embodiment@Work breathing and workout exercises.
Online language classes: English, German, French, Spanish, etc.
Working in a multicultural environment with people from over 29 different countries.
Flat hierarchies with an open-door policy.