Oct 12, 2023

A CATEGORY SPECIALIST IS NEEDED BY A TRAVEL AGENCY, IT IS A WORLDWIDE REMOTE ROLE, $60,000 ANNUALLY

You will be our primary source for expert advice as you painstakingly create and improve our trip packages. By incorporating your unmatched travel management knowledge, you'll strengthen our executive support services and give our clients an exceptional, seamless experience.

A CATEGORY SPECIALIST IS NEEDED BY A TRAVEL AGENCY, THIS IS A WORLDWIDE REMOTE ROLE, APPLY NOW | visajobshq.com

The Role:

  • Overall Objective

    • Inject profound expertise and category expertise in our travel management offering and spearhead the expansion of offerings.

    • Cultivate and impart bespoke travel strategies to elevate our service delivery while creating standardized modular systems we can use repeatedly.
       
       

  • Vendor Relations:

    • Develop and maintain strong relationships with travel service providers, negotiating contracts and ensuring cost-effective services.

    • Collaborate with airlines, hotels, and transportation services to ensure optimum partnerships and arrangements.
       
       

  • Data Analysis and Market Research:

    • Analyze market trends to determine customer needs, price schedules, and discount rates.

    • Leverage data analytics and customer feedback to refine travel offerings continuously.
       
       

  • Policy Development:

    • Formulate, implement, and refine travel policies, procedures, and standards to ensure operational efficiency and customer satisfaction.
       
       

  • Customer Support and Service:

    • Address and resolve any issues or disruptions in travel plans promptly and efficiently.

    • Provide consultation services to clients on travel-related inquiries and make recommendations based on their preferences and needs.
       
       

  • Team Collaboration:

    • Work closely with other departments such as operations and client management to align travel offerings with organizational goals and strategies.

    • Train and mentor other team members on best practices in travel management.


 Requirements:
 

  • Qualifications and Experience:

    • A Bachelor’s degree in Tourism, Business, or a related field. A Master’s degree would be a plus.

    • A minimum of 5 years of experience in a similar role, with a focus on corporate travel management.
       

Skills:

  • Strong negotiation and relationship management skills.

  • Proficient in travel management software and platforms.

  • Excellent analytical, problem-solving, and decision-making skills.

  • Strong communication and interpersonal skills, with the ability to interact effectively with clients and vendors.

  • High level of attention to detail and organizational skills.
     
     

Certifications:

  • Certified Travel Manager (CTM) or equivalent certification would be advantageous.
     
     

Other Attributes:

  • A high level of professionalism and a customer-centric approach.

  • Ability to work independently and as part of a team.

  • Willingness to stay updated on the latest industry trends and apply new knowledge to work.

Compensation:

  • Working Times: US (EST or PST) Hours

  • 2023: $60,000 annual base (USD)

  • Paid Time Off